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Systems in production, described by what changed.

Each entry names the problem, the system we built and the measurement that proved it worked. Where a client cannot be named, the numbers still are.

Every case study answers the same four questions.

If we cannot answer the fourth one with a number, it does not go on this page.

  1. 01What was breaking, in the client's own words
  2. 02The system we built, and what we chose not to build
  3. 03How it runs now, including who operates it
  4. 04What measurably changed, with the measurement method

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